Your Privacy
At Ascot Vale Paediatrics and www.avpaeds.com.au, we are committed to protecting the privacy of our patients, their families, and users of our website and services. We adhere to the Australian National Privacy Principles to ensure your personal information is handled with the utmost care.
You can update your personal details at any time by advising us in writing via email or in person. All personal information is stored securely, either on our secure server or in secure storage on our premises.
Collection of Payment Information
To provide our services effectively, we may need to collect personal and sensitive information about our patients and their families. This may include details such as names, addresses, contact information, dates of birth, health and medical history, and other relevant personal information ("Personal Data").
We are committed to full compliance with Privacy Law in the collection and handling of Personal Data. Any third parties involved in your care are also required to comply with these privacy obligations.
Storage and Security of Your Information
We securely store all Personal Data you provide to us, whether through our website, in person, or by other means. We are dedicated to protecting your information and use all reasonable measures to ensure it remains secure.
Only authorised personnel who have agreed to privacy obligations have access to your information. We also regularly review and securely destroy or de-identify Personal Data that is no longer required, outdated, or as mandated by law.
We will not knowingly share your Personal Data with third parties except for service providers or in the event of a medical or other emergency. Non-personal information, communications, or materials sent to us may be kept and used on a non-confidential basis.
Disclosure of Personal Information
In certain circumstances, we may be required to disclose your Personal Data to comply with legal requirements, such as laws, regulations, court orders, subpoenas, or in response to law enforcement requests. We may also disclose your information to protect the rights, property, or safety of Ascot Vale Paediatrics, our employees, patients, or third parties.
Any such disclosure would be made in good faith and only as required under these circumstances.
Third Parties
We do not sell or trade Personal Data or patient information. Your personal details will only be shared with third parties as necessary to provide the products or services you have requested.
We may use your information in a general sense, without identifying you personally, to create marketing statistics, assess user demands, and improve our website and services.
Security
We continually strive to maintain the security, integrity, and privacy of your personal information. We periodically update our security measures to stay current with technological advancements.
Cookies
Our website uses cookies to analyze traffic and enhance your browsing experience. Cookies may also be used to display relevant ads through third-party services such as Google Adwords. These cookies do not collect personal information and can be managed through your browser settings.
Website Links
Our website may contain links to other websites for your convenience. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.
Changes to the Privacy Policy
We may update this privacy policy from time to time to ensure it remains current. Any changes will be effective immediately upon posting on our website. Please check back periodically to review our privacy policy.
Your Personal Data
If you would like to know what Personal Data we hold about you, or if you need to update your information or for any questions or concerns about our privacy policy or how we handle your personal information, please call (03) 9125 7080 or Email Us.